Paul James Training Manager

Paul has over 30 years’ experience, 17 of which were gained in Learning Development and Training and Instructional roles. He is a qualified and experienced trainer and assessor, and has extensive experience in the development of learning solutions and strategies across multiple industries and disciplines. He is also qualified and experienced in quality management, auditing and compliance.

In recent years, Paul has taken on Training and Development management roles at a number of leading Australian companies, including Optus, Downer EDI, Thales and, most recently, the Commonwealth Bank of Australia. While at the Commonwealth Bank, Paul designed and developed operational documentation and training specifications for the Risk Organisational Change Management Team. He identified, implemented and evaluated learning solutions, conducted Train-the-Trainer sessions, and supported frontline operations as the ‘Subject Matter and System Technical Expert’ for the roll out of the system to the entire business.

Before embarking on a career in Learning and Development, Paul was an Aircraft Maintenance Engineer in the Royal Australian Navy and for the Australian Army for 22 years.